Freshservice: Signing Up and Signing In
Signing Up
The first time you use this service portal you'll need to sign up for an account.
The portal can be accessed at https://csuoee.freshservice.com/support/home
- Click on the Sign Up link. (In the top right corner of the screen)
- Fill out the form with your First Name, Last Name and CSU Email Address.
- Verify that you're not a robot by clicking the checkbox. (You may have to validate with an image check.)
- Click Register.
- When you get the confirmation email click on the link.
Signing In
You are able to use your CSU eID/NetID to sign after you've created an account using your CSU email address.
- Click on Login. (In the upper right part of the screen, right next to the SIGN UP button.)
- Click on the Log in using CSU eID/NetID button.
- You'll be redirected to the CSU eID/NetID Login page.
- Enter your CSU eID/NetID on the page and click Login.