Greetings Office of Engagement and Extension Colleagues!

To provide you with the best support possible, when you need IT related support, please either submit a ticket from the support portal at https://csuoee.freshservice.com/support/home or send an email to oee_helpdesk@colostate.edu.

If you know that the support request is something normally handled by a particular individual, please CC them in the message and the ticket will routed to them. 

For other IT-related requests, no CC is necessary, and the ticket will be routed to the general IT queue and triaged by our Freshservice administrator.