Adding a Shared Mailbox to your Desktop Outlook

Adding a Shared Mailbox to your Outlook

1. In Outlook, click on File in the upper right corner

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2. Click “Add Account”

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3. Type in the email address of the shared mailbox, then click Connect. This might take a couple minutes

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4. On the Sign in splash screen, replace the shared mailbox address with your eID/NetID email address (NOT your firstname.lastname email), then click Next
If you are immediately prompted for a password, click "Sign in with a different account" first.

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5. Next, enter your eID/NetID password and click Sign in. Authenticate with DUO if prompted.

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6. On the Account Successfully Added splash screen click Done

7. After restarting Outlook, you will have the shared mailbox listed under your primary inbox. You can have up to 10 inboxes in your Outlook, including your primary inbox.

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An additional method of adding a shared mailbox to outlook is listed here: http://help.mail.colostate.edu/tt_o365_outlook_multiple_mailboxes.aspx